Bought one straight off your website. LOVE IT LOVE IT. I danced on the fence to drop $300+ on the cabinet but after I figured spending 2 days to cut one out and the material expense its a NO BRAINER to buy your cabinet! Thank you
The arcade pedestal was exactly what I was looking for. I had purchased a tankstick and was looking for a way to use it as it was intended. It should note that the pedestal is intended to be placed against a wall, which I did not realize at the time.
Surprisingly more impressive than even the product, the service on this site was really phenomenal. My emailed questions were typically answered within minutes and the staff (Wayne specifically) was extremely friendly and knowledgeable.
I wanted to have a coin door on my pedestal but I had already placed the order without the door frame having a place for it. The staff was able to merge my order and include it in the original shipment without either charging me extra nor delaying the order. He pointed me to the exact item i needed for the coin door to work even though it wasn’t on this site.
Conversely the staff at xArcade was rather dismissive, took long to reply and generally came off like they don’t like their customers.
Impressive Packing Job! I just received my arcade cabinet parts. I am very impressed with your packaging. Every item was in pristine condition. I don’t know how many times I’ve received large items that had ding or dents in them when they arrived. But everything from Rec Room Masters was in perfect condition. Thanks!
I just wanted to drop you a note to express my gratitude for the wonderful arcade products you and your company are creating. And thank you for the great tour of your facilities. I found it extremely overwhelming at the size of the production going on. And I am glad Rec Room Masters is doing SO well!!!
I’m a child of the 80’s and having my own arcade cabinet has been a dream that has been a long time coming. Thank you for helping me make it come true.